نص الدرس :
متطلبات الدروس 
محتوى الدروس
✅Describe the importance of focusing on customer needs and wants when marketing products and services
✅Create market segments to categorise customers who have specific needs and wants
✅Identify strategies that will create delighted customers
✅Investigate trends and plan strategies so that the company continues to create customer delight
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عدد الطلاب
أسئلة وأجوبة